The Privacy Policy on this page applies to Colorado Public Radio and all of its services: Denverite, CPR News, CPR Classical, Indie 102.3 and KRCC.
This Privacy Policy, along with our Terms of Service, applies to all users of Colorado Public Radio Inc. ("CPR") including, our online and offline collections of data through our digital platforms, including this website and our apps (collectively, the "CPR Platform" or generally the "services").
We take protecting your privacy seriously and want you to understand how we do and don't use information about you. Below you'll find information about our commitment to ensuring the privacy of your personally identifiable information ("Personal Information"). If you have any questions or concerns, please send us an email at [email protected].
These are the specific topics covered in this Privacy Policy:
- Categories of Information We May Collect
- Sources of Personal Information
- How We Use Your Personal Information
- To Whom We Disclose Your Personal Information
- Cookies and Similar Tracking Technologies
- Your Choices
- How We Protect Your Personal Information
- How Long We Retain Your Information
- Third Parties and Links to Other Websites and Services
- Children's Privacy
- Transfers of Information to Other Countries
- Changes to This Privacy Policy
- Contact Information
CATEGORIES OF INFORMATION WE MAY COLLECT
Depending on the services you use, the following are the categories and specific types of Personal Information that we may collect:
- Your login information (e.g., when you sign into your membership account);
- Your email address (e.g., when you sign up for an email newsletter, for a membership account, or the Denverite program);
- Your name, address, and/or birthdate (e.g., when you register for a contest or sweepstakes, a membership account, or the Denverite program);
- Your phone number (e.g., if you call us);
- Financial information (e.g., if you make a donation);
- Your Content submissions (e.g., a Colorado Wonders submission or a call for listener requests on CPR Classical or Indie 102.3);
- Device identifier, internet protocol (IP) address, or similar unique identifiers;
- Browsing or search history and information regarding your interactions with our websites, mobile applications, emails, or advertisements; and
- With your consent we may ask you for certain demographic information if you participate in an interview.
SOURCES OF PERSONAL INFORMATION
We collect your Personal Information directly from you, from our third party partners, publicly available sources, and through the use of cookies.
HOW WE USE YOUR PERSONAL INFORMATION
Providing the CPR Platform
- To provide you access to the CPR Platform.
- To manage your membership.
- When you provide us payment information in order to process a donation or purchase an item, this information is encrypted, using reasonable, industry-standard security measures, and is used (generally by our third party vendors) only to fulfill your transaction.
- To provide you with certain other services that you request or in which you choose to participate.
- At your request, to provide you access to the Denverite program
Communicating With You
- To communicate with you and to respond to your requests, questions, comments, and other inquiries.
- To understand what partner resources you use, if any, and to connect you to additional resources at your request.
Analytics and Administration of the Platform
- To administer, maintain, evaluate, and improve the CPR Platform, and to develop new products and services.
- To conduct research and analytics related to the CPR Platform.
Marketing and Promotional Purposes
- We may use Personal Information for marketing and promotional purposes to show you advertisements for products and/or services tailored to your interests on social media and other websites.
- To offer you personalized advertisements, which you may be able to opt out of as explained in the "Your Choices" section.
Core Business Functions
- To manage our business operations, perform our obligations and exercise our rights under any agreement that you have with us.
- For other purposes with your consent, or as otherwise permitted or required by applicable law.
Legal Obligations
- We use Personal Information to comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
Security and Fraud Prevention
- We use Personal Information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions, attempts to manipulate or violate our policies, procedures, and terms and conditions, security incidents, and harm to the rights, property, or safety of CPR and our users, employees, or others.
TO WHOM WE DISCLOSE YOUR PERSONAL INFORMATION
In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose information in the following situations, as permitted by applicable law:
- Within CPR. We may share your Personal Information with our corporate affiliates (e.g., parent company, sister companies or subsidiaries, and other companies under common control) or joint ventures to which we are a party.
- Third Parties. Certain aspects of the CPR Platform are provided by third parties on the websites. By selecting a third-party service, you instruct CPR to disclose your name, email address, and other contact information with the applicable third party. If you do not desire for CPR to disclose your Personal Information to these third parties, do not select these third-party services. Their use of your information is not governed by this Privacy Policy.
- Other Disclosures with Your Consent. We may ask if you would like us to disclose your information with other unaffiliated third parties who are not described elsewhere in this Privacy Policy. This means that we may email you to join a new newsletter list or participate in a survey, this includes disclosures for the Denverite program.
- Service Providers. We disclose information to service providers as necessary for them to assist us with our business operations and provide services to us, subject to appropriate confidentiality and data protection agreements. Among other things, service providers assist us with website hosting, data storage, data analytics, helping with addressing security, managing memberships, fixing errors, processing payments, providing technical support, sending communications, providing assessments, fulfilling user requests, and other activities related to the management of our business and services. These service providers maintain customer databases with information obtained via the CPR Platform and other collection methods (through events, phone calls, etc.) and visitors who have provided them to us by registering at our website, signing up for a newsletter or email, emailing questions to us about the services, donors who submit online contributions or online buyers who make a purchase.
- Government Entities or Regulators. We may disclose information for legal reasons as we believe to be necessary or appropriate to: (a) satisfy any applicable law, legal process, or proper governmental request; (b) enforce any agreement we may have entered into with you or your organization, including investigating any violations or asserting remedies; (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) protect against harm (whether tangible or intangible) to the rights, property, or safety of CPR, our users, or the public as required or permitted by law; and (e) establish or exercise our rights, defend against a legal claim, and investigate, prevent, or take action regarding possible illegal activities or a violation of our policies.
- Business Transaction. We may disclose Personal Information to a potential or actual buyer in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, including any due diligence related to such a transaction.
- Social Media Platforms and Networks. Some of our websites have features such as plugins, widgets, and other tools made available by third parties that may result in information being collected or shared between us and the third party. The third party's use of your information is not governed by this Privacy Policy. You may have the right to opt out of our use of these technologies, as further described in this Privacy Policy.
- De-identified or Aggregate Information. We may aggregate and anonymize information you provide to us in such a way as to ensure it will no longer be identifiable to you. This data may be used for statistical, analytic, and administrative purposes, including analyzing our website traffic and trends, tailoring our Platform, or conducting product analysis. We may share anonymized or aggregated data at our discretion, in accordance with applicable laws.
- Please note that if you share Personal Information through a public feature, it may become public (e.g., if you include your email address in a comment, other users will see it, or if you include your name in a content submission, it may be read on the air or posted online to attribute the content).
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties
unless required by law.
COOKIES AND SIMILAR TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies, including pixel tags or web beacons (collectively "cookies"), to collect certain information on our websites. We also permit certain third parties to use cookies and similar tracking technologies to collect information about your use of our websites. The information collected by these tracking technologies may include (a) your internet protocol (IP) address, unique device identifiers, location, browser type, and Internet service provider information ("Technical Data"); (b) information about when and how you access and use our websites, such as the domains you visit, what features you used and for how long, the website that referred you to us, and date/time stamps associated with your usage ("Usage Data"); (c) information about the device you use to access the websites, such as device type, device ID, and device/browser settings ("Device Information"); and (d) location of the device used to access the websites derived from GPS or Wi-Fi use ("Location Information").
We differentiate between cookies that are essential for the technical features of our website and optional analytics and advertising cookies.
| Cookie Type | Description |
|---|---|
| Essential Cookies | These are cookies that the websites need in order to function, and that enable you to move around and use the website and features. Without these essential cookies, the websites will not perform as smoothly for you as we would like them to and we may not be able to provide the websites or certain services or features you request. Examples of where these cookies are used include to determine when you are signed in, to determine when your account has been inactive, and for other troubleshooting and security purposes. |
| Analytics Cookies | Analytics cookies allow us to understand more about how many visitors we have to our websites, how many times they visit us, and how many times a user viewed specific pages within our websites. Although analytics cookies allow us to gather specific information about the pages that you visit and whether you have visited our websites multiple times, we cannot use them to find out details such as your name or address. We use Google Analytics. For more information about Google Analytics, please refer to "How Google Uses Information From Sites or Apps that Use Our Services," which can be found at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time. |
| Advertising Cookies | Depending on your location and in certain circumstances, CPR may work with third-party online or mobile network advertisers that use cookies to help us manage advertising and measure its effectiveness. These cookies enable third-party ad networks to recognize a unique cookie on your computer or mobile device and may be placed by us or our network advertising firm that works with our third-party network advertiser. The information that is collected and shared by cookies may be linked to the device identifier of the device you are using to allow us to keep track of all the sites and mobile applications you have visited that are associated with the ad network. This information may be used for the purpose of targeting advertisements on the CPR Platform and third-party sites or mobile applications based on those interests. |
YOUR CHOICES
You may be able to make the following choices regarding your Personal Information:
- Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.
- Opt Out of the Selling or Sharing of Your Information. You have the right to opt out of our use of cookies. You may do this by accessing the cookie preferences drawer, checkmark the "Do Not Share My Information" and Saving Your Preferences.
- If you disable cookies, your ability to use some features of the website may be limited. Any choices concerning cookies are browser- and/or device-specific. If you clear your cookies from your browser on any of your devices, your choices will need to be reset. You should check how to do this on your device(s) and operating systems.
- For mobile devices, you may be able to manage certain cookies using your built-in mobile device settings and controls.
Data Subject Rights
If you are a Colorado resident you may have certain rights regarding your Personal Information. The rights available to you depend on our reason for processing your Personal Information and the requirements under Colorado law. Specifically, you may have the following rights:
- Access: You have the right to request access to the Personal Information we hold about you, along with other information such as the purposes of the processing, the recipients or categories of recipients to whom the Personal Information has been or will be disclosed, the sources of the Personal Information, retention, and transfers of Personal Information.
- Correction: You have the right to request correction of inaccurate Personal Information we have about you. Depending on the purposes of the processing, you may have the right to have incomplete Personal Information completed, including by means of providing a supplementary statement. You may also be able to correct the information in your account or profile.
- Deletion: You have the right to request that we delete your Personal Information.
- Data Portability: Under certain circumstances, you have the right to receive the Personal Information about you that you have provided to us in a structured, commonly used, and machine-readable format.
- Opt Out of Targeted Advertising: Our use of advertising cookies or other tracking technologies is considered targeted advertising under Colorado law. As such, you can opt out of our use of targeted advertising technologies and cookies by following the directions in the "Opt Out of Cookies" section above.
- The following categories of Personal Information disclosed are considered targeted advertising under Colorado law: device identifiers.
- The following categories of third parties to whom Personal Information was disclosed are considered targeted advertising under Colorado law: social media platforms and networks.
Please note that many of the above rights are subject to exceptions and limitations. Your rights and our responses will vary based on the circumstances of the request. If you choose to assert any of these rights under applicable law, we will respond within the time period prescribed by such law. In some cases, we may limit or deny your requests. This may occur because the law permits or requires us to do so, or if we are unable to adequately verify your identity.
Please note that we must be able to verify your identity to make sure you are the person about whom we have collected Personal Information or an authorized representative. Depending on the type of request, we may conduct the verification process by email or phone using information that matches our records. The information you must provide as part of the verification process may include: name, contact information (such as email address or phone number), relationship with us, and residency. We may also ask for additional information as needed based on your relationship with us.
You may also designate an authorized agent to submit a request on your behalf to access or delete your Personal Information. To do so, you must (1) provide that authorized agent written and signed permission to submit such request, and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized to submit such request.
If we are not able to provide the requested information or make the change you requested, you will be provided with the reasons for such decisions. If you are located in the state of Colorado, you may have the right to appeal our decision by contacting us at [email protected]. Additionally, you can also contact the Colorado Attorney General if you have any concerns regarding the results of your appeal.
To submit a request to exercise any such rights (if they apply to you), please contact us at: [email protected].
HOW WE PROTECT YOUR PERSONAL INFORMATION
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your Personal Information from unauthorized access, use, or disclosure, we cannot guarantee the security of your Personal Information. In the event that we are required by law to inform you of a breach to your Personal Information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
HOW LONG WE RETAIN YOUR INFORMATION
We retain information about you and your use of our services for as long as is needed to fulfill our legitimate business purposes outlined in this Privacy Policy. The specific periods for which we keep information about you vary depending on the nature of the information, why we need it, and whether the Personal Information is de-identified. We also consider the minimum necessary retention period prescribed by applicable laws, recommended by industry standards, and stated in contracts and other legal obligations.
COMMERCIALLY RECOGNIZED OPT OUT SIGNAL
CPR generally recognizes commercially recognized opt-out preference signals (e.g., Global Privacy Controls). Recognition of this signal applies only to the specific device and/or browser that communicates the signal and does not cross over to all devices/browsers you use to access the services.
THIRD PARTIES AND LINKS TO OTHER WEBSITES AND SERVICES
The CPR Platform may contain links to services maintained by third parties that do not follow the same privacy practices as CPR. In some cases, we may also include certain embedded tools provided and controlled by third parties, or that permit you to submit information to these third parties. These services and tools are governed by the terms and policies of those third parties. Please review these services' own privacy policies for more information.
CHILDREN'S PRIVACY
The CPR Platform is not intended for persons under 13 years of age. We do not knowingly collect or maintain Personal Information from persons under 13 years of age. If we learn that we have collected Personal Information from persons under 13 through our services, we will take appropriate steps to delete this information.
TRANSFERS OF INFORMATION TO OTHER COUNTRIES
We are based in the United States. If you are located outside of the United States, you should be aware that your Personal Information may be transferred to, stored, and processed in a country other than the one in which it was collected, including the United States, and the laws may be less stringent than the laws in your country.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, and other factors. When changes are made to this Privacy Policy, they will become effective immediately upon posting. You can check the date at the bottom of this page to see when this Privacy Policy was last revised. We encourage you to review this Privacy Policy periodically for the latest information on our information processing practices.
CONTACT INFORMATION
If you have any questions, comments, or complaints concerning our privacy practices, or, where required by law, if you would like to submit a request based on a right listed in this Privacy Policy, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
Please email us at: [email protected].
Effective: July 8, 2024
Last Revised: July 8, 2024