Five weeks before the University of Colorado A Line opened to the public, RTD and Denver Transit Partners wanted to test its performance, 9News reports. Then in mid-March, they set a performance goal that was nowhere near completed.

The station explains:

“According to the contract with Denver Transit Partners, the goal was to hit 95 percent or above on what’s known as an availability ratio. The number took into account, among other things, how often the trains were on time and how many scheduled trips were completed.

“The contract states RTD wanted Denver Transit Partners to hit a score of 95 percent or above on 21 consecutive days during the SPD.

“It also wanted to hit more than 97 percent on seven consecutive days.”

End result: the A Line only scored 95 percent on six days, not consecutively either. Similarly, the line only scored 97 on three different days.